Refund Policy
If you are on a Cinekar Prime plan, on cancellation, your subscription will run out at the end of the subscription period.
Cinekar does not offer any refunds. If you are an annual plan, your subscription will run out at the end of the annual period – No refunds in this case too.
This Refund Policy applies to CINEKAR Site/App platforms including without limitation www.cinekar.com (https://cinekar.com) and other related Site(s) or App(s), mobile applications and other online features each a “Site(s) or App(s)”. We have provided extensive information for you to view the packages before choosing to Subscribe to us.
If you have any questions or reservations, please contact us at admin@cinekar.com prior to Subscribing to our services.
We, being the service providers for contents available through SITE or APP, where you are expected to view packages of your choice after being paid for Subscription; unfortunately, all fees to CINEKAR for such services are non-refundable.
In case, because of any technical glitch at the time of online transaction, the transaction does not occur, the amount in process of transfer by default goes back into your bank account, automatically through Payment Gateway.
CHARGEBACKS
If we receive a chargeback or payment dispute from a credit card company or bank, your service and/or will be suspended without notice. Applicable chargeback fee will be issued to recover fees passed on to us by the credit card company, plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored. Instead of issuing a chargeback, contact us to address any billing issues. Requesting a chargeback or opening any sort of dispute for a valid charge from us is fraud, and is never an appropriate or legal means of obtaining a refund.